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Shipping & Returns
Inside the borders of South Africa. If your parcel is couriered you can expect delivery to be 2 to 4 days from date of dispatch (Economy). An overnight deliveryoption is available at an additional charge, but only for orders where stock is available and the order is placed and paid for before 12:00 the same day. Please note we use a 3rd party courier and cannot be responsible for delays or damages caused by them
Outside the borders of South Africa. you need to arrange for a courier to collect, courier arrangements must be handled from your side. Please note we use a 3rd party courier and cannot be responsible for delays or damages caused by them
Delays and Late Deliveries. Storm media CC makes every effort to ensure that your orders are ready on time and within the stipulated lead time. If an order is delayed, or not within a stipulated lead time, or an out of stock situations occur, please note that we do not intend this and can promise that every effort will be made to inform you of this in a timely manner. Storm media cc will not be held liable for any late deliveries or any delays whatsoever. Storm media has a "Strictly no refunds" policy, In store Credit will be given, but only when Storm media has confirmed that it is due.Storm media's Rights are Strictly reserved.
Gereral Lead times
Custom printed CDs, DVDs and Mini Discs, without printed paper parts: Strictly 5-7 working days (Quantity dependant)
Custom printed CDs, DVDs and Mini Discs, with printed paper parts: Strictly 7-10 working days (Quantity dependant)
Custom Printed USB Drives and SD cards: Strictly 12 -15 working days. (Quantity dependant)
Video Brochures: Strictly 20-25 workings days. (Quantity dependant)
Printing, General items: Strictly 10-15 unless otherwise stipulated.
Please note: These are estimated lead times, lead times may vary from time to time.
Storm media will not be held liable for any late deliveries.
Subject to the conditions, stipulating 100% satisfaction, Storm media determines that they will not accept returned products.
Any acceptance of return products are at the sole discretion of Storm media, and subject to the following conditions:
1) No claims will be recognised if made later than 7 days of receipt of goods in writing.
2) If Storm media accepts a claim and deems it valid, All returns on branded / unbranded products or Services will be subject to a 30 % handling fee.
3) The user / customer will be bound by Storm medias terms and conditions at all times.
4) Should the user fail to take possession of the product within 30 (Thirty) days after notice has been given that the product is ready for collection, Storm media cc will be entitled to sell the product without any further notice to recover for damages or expenses occurred.